Near universal demand for self-treatment coupled with a genuine need for real technical expertise when purchasing OTC products represents a superb path to a consultative relationship with the consumer and a substantial opportunity for retail pharmacy.
The Self+Care recommendation engine enables retail pharmacy to fully capture the intrinsic value of the OTC transaction. Self+Care efficiently transforms the anonymous OTC transaction into a comprehensive, systematic patient consult. The resulting consultative relationship improves patient outcomes and engenders genuine retailer affinity.
Self-Care systematizes the patient assessment. The assessment is always sufficiently comprehensive no matter the store location or circumstance.
You'll learn to use Self-Care in just a few test transactions. The user interface is clean and clear. The dialog flows just as a natural patient / pharmacist conversation would.
Self-Care takes into account the patient's age, gender, condition, symptoms, pre-existing conditions, concurrent medications and other circumstance to ensure the right active ingredient and product is recommended.
Self-Care is a pharmacy-facing application designed to ensure the patient seeks out the pharmacy tech and pharmacist for the OTC consult.
Self-Care first recommends a list of applicable active ingredients. The pharmacist selects the most desirable active ingredient and dosage form. Self-Care then recommends the best retail product.
Once the patient's condition, symptom, age and gender are captured the application lists exclusions to self-care requiring a physician visit. If an exclusion is selected the pharmacist is given the opportunity to proceed with the OTC consult or stop and refer the patient to his or her physician.
Self-Care flags all concurrent drug interactions and pre-existing condition contraindications. The pop-up explanation provides further pharmacist insight.
The pharmacist may select one or more dosage forms (tablet, capsule, topical ointment, etc.) he or she considers most suitable.
Self-Care considers the age of the patient and pays particular attention to very young patients and patients of advanced age.
If the patient is a female between the ages of 12 and 59 Self-Care first determines whether that patient is pregnant or breast-feeding. If so, Self-Care considers all known teratogenic effects, determines the contraindication severity associated with each active ingredient and provides the pharmacist with a detailed pop-up explanation.
Self-Care generates a printed piece identifying each medication recommended by the pharmacist as well as each medication's active ingredient strength and purpose.
Self-Care can run in a stand-alone mode or integrated with the retailer's POS dbase and patient Rx dbase.
Self-Care is licensed on a subscription basis and accessed via a web portal. Self-Care is compatible with all major browsers including Internet Explorer, Safari, Firefox and Chrome.